How it works · Vendée (85)
How it works: from your call to installation
I come to your home, I draw up a written quote, I install and I stay reachable: it's always me.
In short
- I come to your home before the quote, with no call-out charge.
- A written, itemised quote, VAT included, with no obligation.
- I'm the one who installs, sets up and repairs, on the same number.
Arnauld, Delta Dore certified installer and local tradesman based in La Ferrière: the whole of Vendée, no subcontracting.
Step by step
The five steps
You call me
On 02 52 43 10 98, or with the quote form: you tell me what you'd like to equip.
I come to your home
Before the quote, with no call-out charge. I look at what you already have: shutters, switches, radiators, broadband router. Nothing is fitted before you sign.
You receive the quote
Written, itemised, VAT included, with no obligation: a free quote. You sign it on paper, at home.
I install
I do the wiring myself, set everything up and show you the app. Then you sign the work acceptance report with me.
I stay reachable
If something isn't right, call the same number: I'm the one who comes out. During the legal guarantee period, putting it right costs you nothing, call-out included; outside it, on the terms of the quote. Repairs
Before you sign
Quote and payment
A written quote
Written, itemised, VAT included, with no obligation. You sign it on paper, at home: you keep a dated copy, along with the terms and conditions of sale.
A 30% deposit
If you sign at home, I neither ask for nor accept any payment, in any form, during the seven days following signature. After that comes the deposit; the balance is paid at the end of the installation, on invoice.
Bank transfer, cheque or cash
Cash up to €1,000, no card payments. The payment terms are set out on the quote, before you sign.
Your right
14 days to change your mind
The law gives you 14 days to change your mind, without having to give a reason, and you can do so from the moment you sign. The exact start of that period is stated on the quote and in the terms and conditions of sale.
I don't start work before the 14 days are up, unless you ask me to: in that case, you sign on paper a request for the work to start within the cancellation period.
If you change your mind after work has started early, you only pay for the share of the work already carried out. If the equipment is already fitted, I take it back at my own expense. Your right to change your mind
- No reason needed
- Possible from the moment you sign
- Work starting within the 14 days: request signed on paper
On site
Installation day
I fit the equipment listed in the quote, pair it with the app and set up each device with you. Nothing to break: the receivers hide behind the switch.
I test everything in front of you. If an alarm is fitted, you create your access codes with me.
The work acceptance report: equipment fitted and serial numbers, tests, any reservations you wish to note. Your legal guarantee of conformity is not affected.
Your questions
Frequently asked questions
Do I need to be there?
- At the end: to learn how it works and sign the work acceptance report.
- During the installation, I need access to the rooms, the consumer unit and your router: let's agree on it together.
What will I receive at the end?
- The signed quote, with the ten-year liability insurance certificate.
- The signed work acceptance report, and the manuals for the equipment fitted.
- The invoice, with the balance to pay.
What guarantee?
- Legal guarantee of conformity: two years, for the equipment and its installation, from delivery.
- The manufacturer's warranty comes on top, as stated in each device's documentation.
- If there's a problem, call the same number: I'm the one who comes out.
Is there a subscription?
- No subscription for the Delta Dore app, which is free to download.
- Alarm: no compulsory subscription; optional SIM card plan for texts and calls. I explain this before the quote.
And if I'm a tenant?
- You can have this equipment fitted: it comes off.
- When you move out, you return the home to its original state, holes filled. Details for tenants
Want to know more?
- Who installs your system: Arnauld, local home automation tradesman
- Where I work: the area I cover in Vendée
Shall we talk?
Let’s talk about your project
It is me on the phone.
02 52 43 10 984.9/5 on Google9 customer reviewsSee the reviews (new window)
I answer the phone Monday to Saturday, 8am to 7pm. If you ask for a call back, I'll ring you at the time you choose.
No obligation. Your number is only used to call you back, never for sales calls.
Arnauld calls you back.